ASAP Drainage provides emergency and scheduled drainage services throughout Epsom, covering KT17, KT18, and KT19. Our directly employed engineers clear blocked drains, toilets, outside gullies, and manholes using professional jetting and drainage equipment. CCTV drain surveys, drain repairs, and no-dig lining are also available. You receive a fixed quotation before attendance, with no separate call-out fee, where included under the booked service terms.
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Drainage issues often start with slow-draining sinks, toilets that struggle to flush or water backing up into showers and lower-level fittings. Outside, you may notice overflowing gullies, unpleasant smells, standing wastewater or damp patches above buried pipework. Repeated blockages can suggest an underlying defect that requires further investigation.
ASAP Drainage works across Epsom at houses, flats, rental properties, HMOs, shops, restaurants, offices, schools, care facilities, and commercial premises.
How attendance is arranged: Epsom is one of ASAP Drainage’s approved Surrey priority locations. Engineers may approach through the A24, A240, A232, A3, M25 or local routes through Ewell and Stoneleigh. Traffic, local events, and roadworks can affect travel times. The booking team confirms an attendance window before dispatch, and all engineers work directly for ASAP Drainage.
ASAP Drainage deals with urgent blockages, recurring drainage faults, underground pipe inspections, and structural repairs for domestic and commercial properties.
Fixed quote on the phone
Engineers clear internal and external drains, kitchen and bathroom waste pipes, main household runs, outside gullies, and manholes. Grease, wipes, scale, roots, silt and debris may be removed using high-pressure water jetting, flex shaft cleaning or mechanical clearance.
Fixed quote on the phone
We unblock toilets that will not flush, rise towards the rim or return waste after flushing. The service covers homes, flats, schools, restaurants and workplaces. If more than one toilet is affected, the engineer can investigate whether the obstruction sits beyond the toilet trap in the connecting drain.
Quoted after survey
Repairs may be needed for cracked pipes, fractured clay drains, displaced joints, root ingress, collapsed sections, poor gradients, deformed pitch fibre pipework, leaking joints, damaged gullies or defective manholes.
Quoted after survey
Drain lining may repair a damaged pipe by installing a resin liner inside the existing run. It creates a new internal surface without excavating the entire pipe. This can reduce disruption around narrow side access, gardens, patios, paved drives, internal floors, shared entrances, and commercial access areas.
From £149 +VAT
A standard CCTV survey includes recorded HD footage, a custom digital report, a drain schematic, defect photographs, MSCC5 coding, and prioritised remedial recommendations. Standard reports are normally supplied within 24 hours.
Describe the problem, the number of affected fixtures, the property type, and available drain access when you call. The team can advise whether the first appointment should be for clearance, CCTV inspection, tracing or repair assessment.
Fixed quote on the phone
Engineers clear internal and external drains, kitchen and bathroom waste pipes, main household runs, outside gullies, and manholes. Grease, wipes, scale, roots, silt and debris may be removed using high-pressure water jetting, flex shaft cleaning or mechanical clearance.
Fixed quote on the phone
We unblock toilets that will not flush, rise towards the rim or return waste after flushing. The service covers homes, flats, schools, restaurants and workplaces. If more than one toilet is affected, the engineer can investigate whether the obstruction sits beyond the toilet trap in the connecting drain.
Quoted after survey
Repairs may be needed for cracked pipes, fractured clay drains, displaced joints, root ingress, collapsed sections, poor gradients, deformed pitch fibre pipework, leaking joints, damaged gullies or defective manholes.
Quoted after survey
Drain lining may repair a damaged pipe by installing a resin liner inside the existing run. It creates a new internal surface without excavating the entire pipe. This can reduce disruption around narrow side access, gardens, patios, paved drives, internal floors, shared entrances, and commercial access areas.
From £149 +VAT
A standard CCTV survey includes recorded HD footage, a custom digital report, a drain schematic, defect photographs, MSCC5 coding, and prioritised remedial recommendations. Standard reports are normally supplied within 24 hours.
Describe the problem, the number of affected fixtures, the property type, and available drain access when you call. The team can advise whether the first appointment should be for clearance, CCTV inspection, tracing or repair assessment.
ASAP Drainage does not publish a universal unblocking fee because drainage problems vary by access, pipe condition, and obstruction type. Before booking, the customer describes the symptoms, affected fixtures, and available access. The agreed quotation is confirmed before the engineer travels.
What moves the price: The quotation may be affected by whether the blockage is internal or external, access to a manhole or rodding point, the obstruction’s distance from the access point, and how many fixtures are affected.
CCTV work is priced separately from blockage clearance. Repairs and lining require inspection and a separate written quotation.
| Service | Typical attendance | Price | Includes |
|---|---|---|---|
| Emergency drain unblocking | 60–90 minutes | Fixed quote on the phone | Jetting where needed, cleared in one visit or we advise next steps free |
| Emergency toilet unblocking | Same day | Fixed quote on the phone | Full clearance + cause check |
| CCTV drain survey (2–4 bed house) | Same week | £149 +VAT | Full digital report + video file within 24 hours |
| Homebuyer / pre-purchase survey | Within 48 hours | £189 +VAT | Solicitor-ready report |
| Insurance-grade full report | Same week | £225 +VAT | WinCan report accepted by major UK insurers |
| Drain repairs & lining | Survey first | Quoted | Fixed written quote after camera diagnosis |
The scope is agreed before further work begins. Larger homes, apartment blocks, schools, and commercial sites may require a broader inspection or reporting package.
ASAP Drainage covers homes, businesses, and managed properties across KT17, KT18, and KT19. Boundary addresses should be checked using the full postcode before attendance is confirmed.
Mixed residential and commercial drainage. Common issues include grease build-up, shared pipework, customer toilet blockages, restricted access, and urgent drainage callouts.
Older homes and local businesses may experience recurring blockages, shared drains, clay pipe defects, access constraints, and CCTV survey requirements.
Interwar housing and local businesses often require drain tracing, kitchen drain clearance, CCTV inspections, and no-dig repair assessments.
Larger properties with mature trees may need drain mapping, CCTV surveys, root investigations, and repair recommendations following inspection.
Modern developments and managed sites may have communal drainage. CCTV surveys, jetting, and recurring blockage investigations help identify issues.
Residential streets with longer driveways may benefit from drain tracing, CCTV surveys, external clearance, and planned access arrangements.
Mixed residential and commercial drainage. Common issues include grease build-up, shared pipework, customer toilet blockages, restricted access, and urgent drainage callouts.
Older homes and local businesses may experience recurring blockages, shared drains, clay pipe defects, access constraints, and CCTV survey requirements.
Interwar housing and local businesses often require drain tracing, kitchen drain clearance, CCTV inspections, and no-dig repair assessments.
Larger properties with mature trees may need drain mapping, CCTV surveys, root investigations, and repair recommendations following inspection.
Modern developments and managed sites may have communal drainage. CCTV surveys, jetting, and recurring blockage investigations help identify issues.
Residential streets with longer driveways may benefit from drain tracing, CCTV surveys, external clearance, and planned access arrangements.
Drainage failures rarely wait for a convenient moment. ASAP Drainage operates 24 hours a day, seven days a week, including overnight, weekends, and bank holidays.
The team can attend an overflowing toilet in a Stoneleigh home, a restaurant drain backing up near Epsom High Street, sewage entering an Ewell flat, a communal blockage in a Horton development, or an outside gully overflowing at an Epsom Downs property. Emergencies are attended by directly employed engineers. Race meetings and town centre traffic may affect local travel times, so call for the current estimate.
Owners are generally responsible for internal waste pipes, gullies within the property boundary, and private drains serving only their property. This usually includes the private section before the drainage becomes shared. Private soakaways and drainage serving one commercial unit may also fall to the owner or occupier, depending on the building arrangement.
Responsibility can be more complicated in converted houses, apartment developments, flats above shops, managed estates, shared private roads, schools, and larger mixed-use sites. A landlord, freeholder, managing agent, or facilities team may control communal private drainage.
Thames Water normally maintains public sewers, public lateral drains, adopted shared sewers, and drain sections serving more than one property. Thames Water states that owners remain responsible for drainage within their boundary when it serves only their property. Once a drain joins neighbouring drainage, Thames Water generally owns the shared section.
Our approach: if the evidence shows that the blockage is within Thames Water’s network, you will be advised to report it rather than approve private remedial work that may not be your responsibility.
Tenants and leaseholders: notify your landlord, freeholder, or managing agent where shared or communal drainage may be involved.
Explain which drain, toilet, sink, shower, or gully is affected, when the problem started, and whether water is backing up. We’ll recommend the appropriate service and provide a quotation.
A directly employed engineer attends with the equipment needed to investigate and clear the issue. Attendance windows are based on availability, traffic conditions, and site access requirements.
The engineer identifies the cause and uses suitable equipment to clear the blockage or investigate the fault. Methods depend on the drainage system, access points, and pipe condition.
If defects or damage are found, the engineer explains the findings and any recommended remedial work. Further repairs are quoted separately, with eligible completed work covered by our guarantee.
ASAP Drainage is a family-run drainage company established in 2012, with more than 15 years of drainage experience. Epsom is included within the company’s Surrey priority region, with emergency and scheduled work completed by directly employed engineers.
[ENGINEER NAME — TBC], WRc-accredited, covers our Surrey patch. Directly employed by ASAP Drainage — your job is never passed to a franchise subcontractor.
The national names (Dyno-Rod, Metro Rod, Drain Doctor) route Guildford jobs through franchisees. We’ve been one family’s company since 2012, same standards, same engineers, every job.
Had a big blockage issue that previous plumber couldn’t fix. Chase and Billy do an excellent job, fixed the issue and cleaned up at the end. Really grateful to them both.
— Michelle Shelley, Google review
Really efficient, friendly and timely service provided. Had a few bad experiences in the past with other services, this was a breath of fresh air! Highly recommend.
— Stuart A, Google review
Excellent job uninstalling one radiator and fitting a new one with underfloor pipes. Work was undertaken quickly by a knowledgeable worker. No fuss and a good price.
— Matthew Thorpe-Apps, Google review
The quotation depends on access, obstruction location, and equipment required. ASAP Drainage confirms a fixed price before attendance. CCTV surveys, tracing, structural repairs, and lining are priced separately, and extra work should only proceed after the customer approves it.
Epsom is an approved P1 Surrey location. The booking team provides an estimated arrival window based on the engineer’s location, traffic, and current demand rather than promising one universal Surrey response time. Race days, roadworks, and school travel periods may affect the journey.
Yes. ASAP Drainage operates 24 hours a day, including overnight, weekends, and bank holidays. Call with your full postcode, property type, and symptoms so the team can confirm coverage, current arrival estimate, and fixed quotation before the engineer is dispatched.
Coverage includes Epsom town centre, Ewell, Stoneleigh, Epsom Downs, Woodcote, Horton, West Epsom, and Langley Vale. KT17, KT18, and KT19 are the principal postcode districts. Boundary addresses near Ashtead, Banstead, Chessington, or Worcester Park should be checked individually.
Thames Water normally maintains public sewers, public lateral drains and adopted shared drainage. A private drain serving only one property within its boundary generally remains the owner’s responsibility. Flats, estates, and commercial sites may also involve a landlord, freeholder or facilities manager.
Yes. A homebuyer CCTV survey can document accessible drain condition, visible defects and layout. It may be useful for period properties, extended houses, flats and homes with established gardens. Reports can include footage, schematics, MSCC5 coding and repair recommendations.
Roots may enter through an existing crack, open joint or displaced pipe section. Mature trees nearby do not confirm root damage on their own. CCTV evidence should be obtained before root removal, lining or structural repair work is recommended.
Repeated blockages may involve grease, wipes, scale, roots, damaged joints, poor gradients, pipe deformation or communal drainage faults. Another clearance may restore flow temporarily without identifying the cause. CCTV investigation can show whether damage or persistent deposits remain inside the run.
Emergency tenant callouts, key holder attendance, communal drainage investigations, recurring fault diagnosis, CCTV evidence, authorised reports, and planned cleaning for flats, HMOs, and managed developments.
Pre-purchase CCTV inspections with recorded footage, written reports, drain schematics, MSCC5 coding, repair recommendations, and reports supplied to authorised solicitors or surveyors.
Commercial drainage support around Epsom High Street, Upper High Street, Ewell Village, and Stoneleigh Broadway, including FOG inspections, toilet unblocking, jetting, and CCTV surveys.
Build Over Agreement surveys, pre-build and post-build CCTV, drain tracing, sonde locating, depth checks, mapping, and inspections before extensions or redevelopment near Thames Water assets.
Emergency tenant callouts, key holder attendance, communal drainage investigations, recurring fault diagnosis, CCTV evidence, authorised reports, and planned cleaning for flats, HMOs, and managed developments.
Pre-purchase CCTV inspections with recorded footage, written reports, drain schematics, MSCC5 coding, repair recommendations, and reports supplied to authorised solicitors or surveyors.
Commercial drainage support around Epsom High Street, Upper High Street, Ewell Village, and Stoneleigh Broadway, including FOG inspections, toilet unblocking, jetting, and CCTV surveys.
Build Over Agreement surveys, pre-build and post-build CCTV, drain tracing, sonde locating, depth checks, mapping, and inspections before extensions or redevelopment near Thames Water assets.
ASAP Drainage covers KT17, KT18, and KT19 as a Surrey priority location. Call for 24/7 drain unblocking, CCTV surveys, and repairs from directly employed engineers. You receive a fixed quotation before travel, with qualifying work covered by a 28-day workmanship guarantee.